He made sure we were taken care of from the time we met him until we left. We enjoyed these two so much that two weeks later my brother bought a Harley as well. We were disappointed in the fact we could not get a Dream Machines shirt. I was looking for a Suzuki DRZ I saw a few on eBay and there was this one It was exactly what I wanted but the price was way too high. I was scared going through a dealer because I thought that the price were generally too high.
Bill eventually made the deal possible. Since I live in Vermont, I needed the bike shipped. Again, I was helped in finding a transporter.
The American Dream
Yesterday, I received the bike and it is exactly how I saw it on the pictures posted by Dream Machines of Texas on eBay. I have to add that before sending the bike, the dealer did an oil change and put a new rear tire on the bike that had only miles. I never expected that kind of service but I was extremely pleased by their 1st class service. Had a great buying experience with my saleman Daniel! He went above and beyond to make sure the sale went smooth and that I got everything I needed to have before the bike shipped. I bought a managers special Bigdog Pitbull and they got me ready for the road.
Thanks to all who helped Daniel help me. Will go back to them again in the future to purchase. What a great experience!!!! We were a pain in the butt, but they still delivered. We got the bike we wanted with no hassle. What we saw online is exactly what we got. Could not be happier. Great people very friendly and willing to help. Got me on the bike of my dreams. Thank you guys for that. My time period was condensed because of a transportation issue. John answered any questions I had quickly and succinctly. When I got the bike it looked even better than it had in the pictures.
Amazing experience would go back there in an instant. Fantastic experience, very happy with my bike and working with you guys,Ryan was my salesman but it didn't feel that way. Very knowledgeable and made the whole thing feel easy. Thanks guys, you made a customer for life. I wanted to take a moment to thank John Hamilton for his help yesterday. John did everything he could to make me feel comfortable and right at home while I was purchasing my Ultra Limited. John treated me more like family than a customer.
In doing so, he gained a customer for life. Much appreciation to the entire team at Dream Machines of Dallas for your experience, support and professionalism. I'm smiling from ear to ear this morning. This place is the BEST!!! My Wife and I walked into Dream Machines of Texas and immediately saw several bikes we instantly became interested in. We walked around and took note of 7 bikes that one was potentially going to become ours. We went home and looked at the bikes online as we narrowed our decision.
The following week, I went back to Dream Machines of Texas to find that of those 7 bikes, only 3 were left. I called the Wife and told her of how fast these bikes were being sold and that if we wanted that beautiful CVO we had better make a move. With the green light from the Wife, I walked over to Dusty and put that deposit down. A SOLD sign was attached to the bike and it was instantly pulled off the selling floor. This made me very happy.
The bike needed some work done so the Dream Machines Service Team got to work on it. It was several days before it was ready and then it rained all week. Since I didnt have a ride to get back to pick up my awesome Screamin Eagle, they delivered it to my house! Dusty Taylor treated us with great respect and as valued customers which is greatly appreciated. Our Sales team member Kari in financing was also very helpful and fun to deal with. Thank you Dusty and Kari!!! I figured that the air shocks were sitting on zero pressure.
I took the bike to Dave, the Service Manager and showed him the problem. They added 20 lbs of air and let it sit for a while to see if there was any slow leaks. There was none and it was fine. Turns out that I should have bought a Harley Air Suspension pump. There was nothing wrong with my suspension, just that crummy pump I got off ebay.
Dave, the Service Manager showed me that the system was holding air just fine and even stayed late in his day to help me out and get me back on the road. Managers like Dave are few and far between. These are the kind of people you want to deal with as a customer and the kind of people you want as a manager.
Thank you Dave, The Service Manager!! If you see a bike you like, you better make a move on it the next time you go look, it may be GONE!!!! The sales team, service department, financing and prices are all so good that these bikes will sell quickly! Service was excellent from the first visit John alone without my fiance , to the finance portion Kerry , to the service side David and team. Everyone is very friendly and willing to help answer questions. I probably called 8 times checking on the bike in the service department and they were always so kind, and eventually knew me by name and our bike!
Great customer service and willingness to help. We are very thankful for you all fixing the brake portion completely- VERY thankful and appreciative. We will be recommending this place to anyone and may be back again Worked with one of the most professional salesman I have come across in years.
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Ryno Pederson far exceeded my expectations from the first time I talked to him to the completed purchase. I could have purchased the bike from many locations.
Ryno was the reason I purchased at Dream Machines. Found exactly the bike I wanted, purchased and was delivered all in under one weeks time! The bike exceeded my expectations, immaculate condition, great price! Salesperson was John Hamilton. I highly recommend this place! They will do you right. Here is my experience: I found a Yamaha Royal Star Venture on the website that I really thought was going to be the perfect ride for long trips with the wife.
This site has great pictures and information regarding the bikes and any little nicks and scratches are well documented. I went to the location and spoke to Dusty the salesman , paid my money, and rode the bike home thinking I had just bought the perfect motorcycle. My ride home was short I live close to the store and I did not enjoy the ride at all, through no fault of the motorcycle.
I called Dusty the next day and voiced my concerns about my enjoyment of the bike and Dusty said that they would see what they could do to make me a happy rider. I brought the bike back that afternoon and looked at a couple of other bikes that Dusty had prepared for me based on our discussions of what I was looking for and my price range.
I found a Kawasaki Vulcan Nomad that I really liked. I had no expectations of Dream Machines to accommodate me in any way because since I had knowingly and willingly signed an "As-Is" statement on the Yamaha and they had every right to force me to keep the bike I had originally purchased. To my surprise, Dusty informed me that they would cancel the original deal on the Yamaha and allowed me purchase the Kawasaki AND they would refund the price difference the price of the Kawasaki was less. In an age where customer service is virtually nowhere to be found, it is great when you get treated well and get served above your expectations.
I love my new ride and will recommend this place and Dusty to any and all that are looking for a quality motorcycle sold by quality people. I can't say enough of the excellent personal service we received by all those involved. I rarely have the opportunity to place comments such as this as customer service is sadly becoming a dying art.
When I do, rest assured it's heartfelt and true. Again, our many thanks to all those who went over and above! John is a very helpful and friendly salesman. He helped us purchase the Goldwing trike and even loaded it onto the trailer for us. Dream Machines of Texas is a great place to purchase a motorcycle. I bought my bike through Ryan and he was awesome, very little pressure and very knowledgeable on his inventory! My bike came stock and when I decided to add exhaust to it I went and saw David in the service departmnet. Hands down David jumped through hoops to get me the pipes i wanted and get them on asap.
The customer service is unmatchable at dream machines and im already looking forward to purchasing my next bike from them. Hi my name is Jonas and live in Sweden. Can highly recommend Craig, what a guy!! He helped me and my friend from day one until we had the bikes back home in Sweden.
The whole deal went well from start to finish!! Sincerely Jonas from Sweden. Love this place have been shopping here for last six months and finally found my dream bike, John Hamilton did an amazing job of helping me along the way. This was my second bike I have purchased in the last 3 years from Kerry. If you are looking for a Harley this is the place. Great selection and the best price in town.
Look forward to my next purchase. I had spoke with Dream Machines on a few different bikes. Finally the one I had been waiting for and had to have came around. Craig and Keri were wonderful. They both answered questions quickly and with the correct information. I knew Dream Machines was a first rate dealership and when I finally made the purchase all my expectations were met. I was skeptical about buying a bike without seeing it and had never done that in the past.
But the pictures they posted on the listing were in depth and accurate. I'm very pleased with my purchase and plan to buy additional bikes from them in the future. Exellent bikes, good People, good service. No problems at all recommanded ,,, Kerry Schoder: Being miles away and having to opt for the cost of shipping vs.
Dusty and Keri made everything painless and quick. I was in and out in less than 2 hours: The bike was priced right and cleaner than any other used bike I've ever traded for. Keep up the good work guys! I'll look to your inventory next time I'm ready. Even though I keep telling my wife this is the last one!
I would like to personally Thank and recommend Kerry Schoder, Salesman and Keri Pederson, Finance for the prompt and professional service. It was very easy to work with these two people. Every detail was properly taken care of. I went originally to Garland Harley Davidson to buy a bike from them.
It was a 1 hour 20 minute drive. I checked the day of if the bike was still there. Then I show up to find out it was sold the week prior. Before my first call to them it was already sold. So upset thought about Dream Machines that a friend had told me about prior. They looked and found what I was looking for.
Wrote a check and done. The 2 of them have been exceptional. I will never buy anything from Garland Harley Davidson. Not even a bolt.
Continue the story of Texas
I will look forward to the next motorcycle purchase and will gladly consider Dream Machines Farmers Branch. And again a big Thank You. My salesman was Daniel. I could not ask for a better guy to deal with. Daniel is a stand up guy. I cant speak highly enough of Kerry Schoder and the other staff there.
Kerry was incredibly patient with me through my many questions and helped me explore my options. I am super appreciative for the no nonsense pricing that was straightforward and above the table and no pressure sales, which was far from the experience I had at a HD dealer.
In the end I took home the machine that I wanted at a fair price and along with a a great buying experience all around. Absolutely love riding my new Softail Slim. I will be back again! I had the best salesman Dusty!! Erica is also great to work with if financing!!! John Hamilton was easy to deal with, timely, bike was serviced and ready to go when I got there. I'll be back in the future!
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- Testimonials | Dream Machines of Texas | Farmers Branch near Fort Worth?
I recently purchased my first bike and was very pleased with the professionalism of the staff. My salesperson, Kerry Schoder, took the time to explain the nuances of the difference in makes, models, and custom pieces. As a new rider getting into the world of motorcycling, I am very appreciative of this level of knowledge and patience. On the business end, Kari Pederson was extremely informative and did not hesitate to answer any question I threw at her. Great customer service and extremely nice! This was my second purchase in the past two months and they both were seamless.
My salesman Ryno knew exactly what i wanted and he took care of it in a timely manner. Thanks for the great bikes and deals. I just wanted to take a minute to let you know how pleased I was dealing with Ryan Pedersen during this bike buying process. I was a little leary buying a bike long distance, sight-unseen, but Ryan's professionalism made it a breeze. From pre-purchase, where he was able to assure me of the bike's condition, to the buying process where he would be a liason with other departments when needed. To delivery-where the bike's condition was as promised, to post-delivery-taking care of issues,answering questions and purchasing parts.
I always could count on him to respond promptly to any of my concerns. His wide knowledge base made it very reassuring. Additionally Ryan was very honest and trustworthy. I have and will continue to recommend DMOT to others and let them know that it is not a risky business deal when dealing with a reputable company like DMOT and a sales rep like Ryan.
Much more information provided than from other dealers. Really got the sense that nothing was being hidden. Very pleasant experience, and especially so, due to Ryan's contribution. Ryan is great and in both instances helped me find exactly what I was looking for. He's had me come in and give your Service and parts Dept a try, and I will say I'm never going back to HD or another shop again! DMoT has everything I need, exactly what I want, and great people that go far above to make sure that their customers are given world class treatment. When you walk through the door He is the most layed back salesman I have ever met!
I knew what I wanted and he took it from there and in less than an hour I was riding my new Street Glide to the house! Less than a month later I took a friend and co-worker to see Ryno and it was exactly the same experience for him! Dream Machines has the best inventory and Employees in all of Dallas!
Want a bike and a great experience in purchasing it?? Drive to Dream Machines and ask for Ryno!!! Gary Cook Dallas Tx Cowboys. Outstanding service from time I saw the bike and contacted Ryno to the final purchase he walked me through and answered all my questions. Very pleased with Ryno and the time he put into helping me get the bike of my "dreams".
Picked up a Harley from Dream Machines first of Oct. Was having a few problems getting the title and bike turned out to be not what I needed. After talking with Jason,Dusty,and even the owner got involved, I was told they would take care of the problem with the choice being mine. I traded the bike for one of the same price and was taken care of within 45 minutes with no problems. This is my first experience buying a motorcycle and it was awesome my salesman Dusty was very helpful, friendly and patient with me.
Keri in finance is very good at her job and did everything she could to find the best deal for me. The transaction was very fast and painless. I would recommend Dream Machines to anyone who is looking for a quality bike at a good price. I think anyone who buys a motorcycle here becomes part of the family and that's the kind of family I want to be a part of they definitely have a life time customer here. Truly a great experience of purchasing a motorcycle!! John was great as a sales person and took time to explain all the features of my Ultra Limited to me!! Ron in finance was great and was totally right about the insurance!!
We couldn't get close to his quote for bike!! Everyone I spoke to at Dream Machines of Texas was very friendly and very helpful. Dusty Taylor went out of his way time and again helping me find a bike that I liked and that would fit my budget. I will definitely get my next bike from Dream Machines and have already recommended them to a couple family members.
Thanks to Dusty in sales and Keri with the paperwork. I will definitely be back the next time I'm in the market for a bike. Wow what a great experience. I saw the bike online Sunday night. I called and talked to Ryan on Monday filled out credit app. I picked up my bike on Fri. Everyone I came into contact with was helpful and friendly. I will not hesitate to buy from again and will refer all my friends. Absolutely hands down the most knowledgable and helpful people I have ever had the privilidge to deal with.
Special thanks to Jeremy in finance and Ryan sales great job.
North Texas Dream Team Under New Leadership and Logo – North Texas Dream Team
My experience with Kerry Schroder was awesome. Later, Fernando went on to finish junior high, and by the time he reached high school, his sister was already working so she managed to pay his tuition at a private school in Brownsville. Since it was a private school, there were no restrictions on his place of residence. Nevertheless, tuition to St. Joseph Academy was not cheap, and to cross the international bridge every day, the toll was not cheap either. While in high school, and a senior in , Fernando and another cousin of his and of my mom, named Carlos, came across an employment opportunity.
It was an opportunity to work as vendors during the Summer Olympic games of in Atlanta. Neither of them had the means to travel by plane, so these two boys set off on a road trip to Atlanta. When they got there, the person who had taken them left and continued his trip. Fernando and Carlos were in for a big surprise when they discovered a lot of other high school kids from across the United States were outside the business that had offered them all jobs as vendors.
It turned out that the business, called Creative Travel, Inc. As a result, Fernando and Carlos, along with all the others were left stranded in Atlanta very far away from their homes and without money or shelter. Fernando managed to speak to the person in charge and negotiated getting a hotel room for him and all the others, kind of like when he negotiated the beer box back in Matamoros. However, that was a place to stay for just one night.
They had that short time to figure out what to do. All the other kids managed to get plane tickets from their families to fly back home except Fernando and Carlos. When they called home, their mothers in their anguish reached out for help. This is how they made money to fly back home to Brownsville. However, they did not only make money. While working at the art gallery, which was officially licensed to sell Olympic artwork, they were able to meet Florence Griffith Joyner and Al Joyner.
They were given tickets from the art gallery owner and his friends to volleyball games, baseball games, and even a Dream Team basketball game. What started as a nightmare for the boys ended as a dream come true for any teenager. Fortunately, by the end of the summer, Fernando and Carlos made it back to Brownsville. With the help of my grandfather, who had been his legal guardian, they filled out financial aid forms and Fernando applied to be a National Coca-Cola Scholar and a Hoover Foundation Scholar so he could attend Harvard University which had been his lifelong dream.
Sure enough, Fernando managed to be admitted at Harvard University. That young man who never let adversity get in the way of his dreams was fulfilling another one, just as he had planned. Not being able to go home as much as he wanted, he sacrificed comforts while being away from home in order to achieve his goal. What makes Fernando De Leon an even more successful person to this day, is that he has always kept a little of Matamoros in his being.
He remembers the importance of knowing the right people to fulfill business deals as he did when he was just As soon as he was economically able to, he gave his mother the best years of her life up to her last breath. He continues to be grateful to my grandfather and values his help as a father figure as a young child.
He encourages all the new generation of nephews and nieces that all is possible in life if you have the courage and the willpower to do it. He is an extraordinary role model, and I am very proud to be his niece. He truly exemplifies the American Dream. Natalia Ramirez is currently a freshman at St. She is a Biology major, who hopes to use that to enter Nursing school and become a Certified Registered Nurse Anesthetist.
Natalia is from Brownsville, Texas. She spends most of her time either studying or doing service to help the community.